We have a 30-day return policy, which means you have 30 days since the purchase of your item to return it, If 30 days have gone by since your purchase unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Note: Most of the items are eligible for free returns, But some items are not eligible for free return & the buyer has to pay for the return shipping
You can always contact us for any return request or question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. We also cannot accept returns on sale items or gift cards. Our store is not responsible for any stolen package claim once your item is indicated as delivered by your local delivery carrier. Please make sure your property and mailbox are secured before placing your order.
We only replace items if they are defective or damaged during shipment and not by any personal cause. If you need to exchange or replace an item, email us at email@example.com and we can help you out. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, We will ship out a new one for you.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Where Should I Return My Package
Please send us an email at firstname.lastname@example.org with your order number and your query.After verifying your details we will reply you within 24 hours and let you know if you're eligible for return.If you are eligible the return address will be attached to that mail.return address:#121 1001 Klickitat Way SW, Suite #110 Seattle, WA 98134, USA