Product Warranty

PRODUCT WARRANTY

The seller provides warranty for products installed according to the installation instructions provided with the product. The warranty period varies depending on the product. Please remember to fill in the order information to apply for warranty service after purchase. The warranty starts 30 days from the date of the invoice. The warranty covers defects in workmanship and materials. This warranty is only valid for products purchased and used in the United States.

 

WARRANTY

If any product is found to be defective within thirty (30) days after the order shipment date, please contact us immediately. Do not return the product to us without first contacting us and receiving an RGA (Return Goods Authorization) number and return instructions. The item must be returned in a box equivalent to the original manufacturer's packaging. Pickup/replacement items can only be sent to the original "ship to" address or picked up from it.

 

RETURNS

If you wish to return the product within thirty (30) days after the order shipment date, please contact us to obtain an RGA (Return Goods Authorization). The item must be returned in a box equivalent to the original manufacturer's packaging (power cord plugs must not be damaged or cut; all assembly components must be included in the packaging).After we receive the product at our warehouse, we will inspect it, and the returned product will be charged applicable stocking fees and original shipping and processing fees. All cancellations, returns, or warranty claims must be made via email; please contact support@topdattion.com and provide your order information to begin processing.